Browsing Golf Industry NewsVIEW ALL

JOB: Callaway Golf – Custom Golf Club Fitter

POSTED ON July 5, 2022 @ 4:10 pm

  • Are you a highly experienced, qualified golf professional?
  • Are you interested in working in one of the most prominent golf companies?
  • Are you looking for a position that offers variety and travel?


If you are an experienced and passionate golf club fitter with outstanding customer service, Callaway would welcome you to the team.

The role is as a Fitting Specialist who must conduct themselves as an ambassador for the Callaway Golf brands and deliver the highest standards of customer service to our account base and consumers alike. Working with the Sales team and reporting to the Fitting Manager, this role requires a fitting expert who is passionate about fitting and customer excellence. You will be responsible for custom fitting at our Melbourne Performance Centre and Mobile Fitting Days at Premium Callaway accounts around our region. You will also be required to plan, develop and execute fitting strategies and programs in association with the Fitting team.

Responsibilities include:

  • Custom Fitting at Callaway Golf South Pacific Headquarters in Rowville
  • Develop the highest standard of product and fitting expertise as part of the National Performance Centre fitting team, this will include some weekend and evening sessions where required.
  • Promote the full range of Callaway/Odyssey Golf products as appropriate during fittings and all appropriate customer contact situations.
  • Develop expert product and history knowledge: This includes in depth understanding of specifications, technological features and dynamic effects on performance and player benefits.
  • Develop expert Custom fit knowledge,
  • Conduct in-store retail custom fitting & product training for our key retail accounts. Both theoretical presentations & practical sessions in line with the company’s methodologies (for both Callaway and Odyssey brands).
  • Provide advice on best practices in the use of all launch monitors (Trackman and QC Quad)
  • Develop and implement a strategy to ensure the most effective use of Callaway fitting tools in store and maximise sales conversion rates.
  • Ensure all Key Accounts drive maximum consumer attendance at Callaway fitting events.
  • Ensure Key Account compliance to agreed in-store initiatives.
  • Develop and implement strategy and training processes including all current and future custom fit technology, systems, and methodology.
  • Work with the Fitting and Sales Team to develop and deliver a Mobile Fitting schedule across Australia and New Zealand.
  • Coordinate Fitting Day Promotional material to maximise consumer appointments.
  • Deliver Premium Consumer Experience.
  • Follow up with Accounts post Fitting Day to measure success of Fitting Day.
  • Provide Reporting and Analysis of Fitting Days delivered.

Technical Competencies

  • An individual who exudes enthusiasm for golf and golf products.
  • Extensive knowledge and experience in the golf industry
  • Outstanding communication and customer service skills.
  • Demonstrated high attention to detail.
  • Ability to remain calm & deal with conflict using key negotiating skills.
  • Co-ordination and forecasting of requirements leading up to new product launches
  • Proven, confident presenter to audiences of all sizes & levels.
  • Skilled in organising resources and establishing priorities.
  • Ability to develop and maintain record-keeping systems and procedures.
  • Computer office suite literacy to at least intermediate level.

Education and Experience

  • Preference will be given to PGA members
  • Extensive Fitting Experience with knowledge of launch monitors and reading the data they produce
  • High knowledge of golf and related products
  • Full driver’s licence is mandatory.

Physical Requirements

  • Significant driving is required. Time spent overnight away from home.
  • Lifting and carrying in line with OH&S guidelines

Comments are closed.

CLICK HERE TO Sign Up for the GIC Newsletter for all the latest Industry News.

FEATURE: Gregg Patterson: Where’s the Manager?

By Gregg Patterson Founder and President “Tribal Magic!!!”...

PGA of New Zealand and Golf New Zealand enter ground-breaking agreement

Golf New Zealand and the Professional Golfers’ Association...

Clive Palmer lodges plans for car museum at Coolum golf course

Billionaire and avid car collector Clive Palmer is hoping to build a massive car museum at his Coolum resort to showcase more...

NZ: Auckland Country Club applies to rezone Pakuranga Country Club so it won't turn into houses

A 38 hectare golf course in east Auckland has applied to change its zoning so it won’t be developed into houses, but...

Golf lifestyle label partners with iconic Australian fashion house to release limited-edition golf apparel

Birds of Condor is known for making moves in the alternative golf-fashion world with an edgy aesthetic across their headwear, apparel and...

Flood Relief Funds Flow To Clubs Across NSW: Full List

Golf Clubs across New South Wales will get some much-needed assistance to help recover from recent flooding, with proceeds raised through the...

Glasgow golf facility that will revamp the sport set to launch in summer 2023

The R&A has revealed the name of its brand new golf concept that will open in Glasgow next summer....

JOBS: Multiple Golf Course Construction-Landscape Specialist roles – (Middle East)

Multiple opportunities exist for skilled candidates to join a large landscape construction company based in the middle east, turning over...

ASIA: PGA NovaWorld Phan Thiet announces new strategic partnerships

PGA NovaWorld Phan Thiet, Vietnam’s only PGA of America accredited venue, has become the latest facility to take up...

ASIA: Ba Na Hills Golf Club appoints Gary Dixon as new General Manager

Ba Na Hills Golf Club and IMG are pleased to announce the appointment of Gary Dixon as the club’s...

New and enhanced sustainability initiatives for The 150th Open at St Andrews

The R&A is expanding its GreenLinks programme with a range of new and enhanced sustainability measures in place for...

Aussies At The Open: Australia's Trials & Triumphs NOW AVAILABLE

It began as something of a Covid project but developed into something more… and soon with the 150th Open...