Browsing Golf Industry NewsVIEW ALL

SEEK: Customer Service Representative – Acushnet Australia

POSTED ON February 26, 2019 @ 5:06 pm

 

  • Exciting opportunity in the golf industry
  • Great team culture
  • South Eastern Suburbs, Melbourne

Our client, Acushnet Australia, is a recognised leader in the golf industry. The home of Titleist and FootJoy, they are committed to providing both avid and aspirational golfers alike with products and services of superior performance and quality.

An exciting opportunity has become available for an experienced Customer Service Representative.

Reporting to the Customer Service Manager, this role is responsible for the management of customer relationships, including but not limited to;

  • Effectively handling the sales order process including inbound calls, order data entry, product availability confirmation and delivery status
  • Ensuring customer calls or enquiries are responded to in line with expected timelines
  • Participating in all aspects of the order fulfilment process as required
  • Working closely with the Marketing team to ensure promotions/programmes are implemented effectively
  • Contributing to an environment that fosters a positive working culture that is dedicated to providing excellent customer service
  • Identifying areas for departmental improvement as part of organisational continuous improvement

Along with a passion and sound knowledge of golf, the successful candidate will have a strong customer service track record, preferably from a call centre environment, and is able to understand the customer’s needs and provide solutions.

They will also demonstrate the following:

  • Demonstrated experience in a similar role
  • Positive customer focused attitude in managing ongoing customer relationships
  • Dedication to exceeding customers’ expectations and delivering exceptional service standards
  • Excellent attention to detail, administration, organisational and time management skills
  • Outstanding communication skills, both verbal and written, including articulate phone manner
  • Previous exposure to sales order processing systems (AS400 desirable)
  • Strong computer literacy including word processing and MS Excel

If you are highly motivated, have a positive attitude and are a team player, please apply including your resume and a one page cover letter using the following link. Phone enquiries to Scott Pickering on 1300 723 761 quoting reference SP1612.

Please note applicants must have permanent legal rights to work in Australia. No Relocation or Visa support is offered for this role.

Comments are closed.


CLICK HERE TO Sign Up for the GIC Newsletter for all the latest Industry News.

Grow the Game Central Golf Recruitment Central Golf Marketing Central

New epar Connect 2.0 centralised and consistent EHS manageme...

Just like in any other business or organisation,...

Brisbane GC leading the way to gender equality...

The Brisbane Golf Club has become one of...

Incredible membership growth at Ranfurlie...

Now in the midst of Membership Subscriptions for...

Queensland proshop owner stays afloat with business interruption ...

Not totally surprising at this time of the year, the weather around the country has been a tad bit on the extreme...

Revenue Growth: The surprizing book of green fees...

  Chapter One – The Club Director Every club director requires their club to be profitable.  Every club director should also hold...

Walkinshaw Sports Acquires Linkz Marketing in New Zealand...

Walkinshaw Sports Pty Ltd announce that they have acquired the wholesale golf business of Linkz Marketing as part of their ongoing commitment...

Loch Lomond Whiskies partner with GA...

Loch Lomond Whiskies and Golf Australia have signed a new partnership to give golfers and whisky fans more opportunities to enjoy the...

Industry Around the Globe Unites in Support of Women’s Golf...

June 4th 2019 will be the largest ever single-day celebration of women’s golf with venues from every corner of...

Tiger Woods receives Presidential Medal of Freedom from Donald Tr...

At times choked up by the magnitude of the White House proceedings as President Trump listed many of the...

Is golf the key for Vietnam’s Bamboo Airways to capitalise on c...

As Vietnam’s aviation sector booms and passenger numbers rise at double-digit rates, local upstart Bamboo Airways is embracing what...

Malaysia’s Finest Feted in People’s Choice Awards...

Asian Golf Industry Federation Golf Course Facility Members TPC Kuala Lumpur, Kota Permai Golf & Country Club and The...

Ausplay releases state of golf participation and engagement repor...

Earlier this week a golf focused report on driving participation and engagement was released. The AusPlay Survey (AusPlay) is...

There be DEMONS – by Gregg Patterson...

You’re a wanna be general manager.  You know G.M.’ing will be different than Assistant Manager-ing—–that there’ll be Demons chasing...