Browsing Golf Industry NewsVIEW ALL

SEEKING: Customer Service Representative – Acushnet Australia

POSTED ON February 14, 2018 @ 6:55 pm

Customer Service Representative

  • Exciting opportunity in the golf industry
  • Great team culture
  • South Eastern Suburbs, Melbourne

 
Our client, Acushnet Australia, is a recognised leader in the golf industry. The home of Titleist and FootJoy, they are committed to providing both avid and aspirational golfers alike with products and services of superior performance and quality.

An exciting opportunity has become available for an experienced Customer Service Representative. Reporting to the Customer Service Manager, this role is responsible for the management of customer relationships, including but not limited to;

  • Effectively handling the sales order process including inbound calls, order data entry, product availability confirmation and delivery status
  • Ensuring customer calls or enquiries are responded to in line with expected timelines
  • Participating in all aspects of the order fulfilment process as required
  • Working closely with the Marketing team to ensure promotions/programmes are implemented effectively
  • Contributing to an environment that fosters a positive working culture that is dedicated to providing excellent customer service
  • Identifying areas for departmental improvement as part of organisational continuous improvement

 
The successful candidate will demonstrate the following:

  • Demonstrated experience in a similar customer service representative role
  • Positive customer focused attitude in managing ongoing customer relationships
  • Dedication to exceeding customers’ expectations and delivering exceptional service standards
  • Excellent attention to detail, administration, organisational and time management skills
  • Outstanding communication skills, both verbal and written, including articulate phone manner
  • Previous exposure to sales order processing systems (AS400 desirable)
  • Strong computer literacy including word processing and MS Excel

 
Previous customer service representative experience in the golf or sporting goods industry, along with a passion and sound knowledge of the game of golf and its products, will be highly regarded.

If you are an experienced and proactive customer service representative who is highly motivated, has a positive attitude and is a team player, apply now. Please include your resume and a one page cover letter outlining your customer service representative background and passion for golf. Please apply using the link below. Phone enquiries to Scott Pickering on 1300 723 761 quoting reference SP1598.

Applications close Friday 9th March 2018. Please note that this closing date is subject to change and this job posting may be removed prior to the stated date.

To submit your application, please follow this link.

Comments are closed.


CLICK HERE TO Sign Up for the GIC Newsletter for all the latest Industry News.

Grow the Game Central Golf Recruitment Central Golf Marketing Central

Maximise your sales: The New Pro-Shop Solution App...

Manage your Pro Shop like a Pro: ProShop...

Cybercrime – Is your golf business insured?...

New technology, new business practice The internet and...

The Royal Sydney Golf Club to Implement New Championship Cou...

The Royal Sydney Golf Club is pleased to...

SEEK: Golf Operations Assistant – Indooroopilly GC (Brisban...

Indooroopilly Golf Club (IGC) is one of Australia’s most highly respected private golf clubs with 36 Holes, situated on a 131 hectare...

SEEK: General Manager – Toowoomba Golf Club Middle Ridge (Q...

The position of General Manager reports to a Board of Directors and is responsible for the overall delivery of the Club’s strategic...

New Zealand Golf’s Sustainability Pledge...

The golf bodies of New Zealand have today announced their unified support for a new national initiative that will drive the sport’s...

New Zealand Golf switches sides in Chamberlain Park golf course s...

The governing body of golf in New Zealand now opposes the redevelopment of an Auckland golf course, despite supporting earlier plans. A business case...

Golf Saudi Summit: Major new golf business event announced...

Yesterday saw the announcement of an all-new global golf business event, the Golf Saudi Summit, that will bring together...

Australia among first to roll out world handicap system in 2020...

The World Handicap System (WHS) is ready to be launched from January 2020 and will provide golfers with a...

Toro Lends Support to PGA of GB&I’s International Conferen...

Toro, one of the world’s leading brands of turf and landscape maintenance equipment, has become a supporting sponsor of...

Sweet Anniversary Celebrations at KN Golf Links...

KN Golf Links has celebrated its first anniversary in style. Signature designed by Greg Norman and his team at...

The most outrageous mini golf competition is coming to Australia ...

Eureka Productions is now looking for golfing pros and weekend players to apply for a new mini golf show....

Superstar panel to entertain at the Schweppes National Conference...

As part of the 2019 GMA National Conference, the Schweppes Dinner will be held on Tuesday 8th October in...