JOB: Golf Operations Assistant & Pro Shop Attendant
About Us
Established in 1927, Glenelg Golf Club has steadily risen to become one of Australia’s premier golfing facilities, with the course ranked among the Nation’s best.
Our Pro Shop team is committed to delivering the highest level of service to members, guests, and visitors, while playing a key role in supporting the Club’s golf operations. The team consists of specialists across retail, golf operations & PGA Professionals, who work closely with National and State coaches, members, visitors and a highly engaged management team.
We pride ourselves on fostering a professional, supportive, and positive environment for both staff and members, with a strong focus on collaboration, development, and growing the game at all levels.
Position Summary
The role combines supporting the day-to-day management of the Pro Shop while assisting in the delivery of golf operations, competitions, and events.
Reporting directly to the Head Professional, the successful candidate will be a motivated and flexible individual with a passion for customer service and the golf industry.
Key Responsibilities
Golf Operations
- Assist with daily golf enquiries from members and visitors
- Manage tee-time bookings and competition entries, ensuring efficient tee sheet flow
- Communicate course rules, local procedures, and golf etiquette clearly
- Support competition administration using systems such as MiClub
- Assist in the coordination and delivery of club competitions, social groups, and corporate golf days
- Support event management, player registration, and administration
- Assist with the management of all visitor and corporate golf activities
Pro Shop & Retail
- Always deliver an exceptional customer service experience
- Process sales transactions via POS systems
- Assist with day-to-day golf shop management with a focus on sales performance
- Support stock control, inventory management, ordering, and supplier liaison
- Maintain high visual merchandising and presentation standards
- Prepare and manage motorised cart hire, including check-in/check-out processes
- Ensure carts are clean, well-maintained, and stored safely
Key Selection Criteria
Golf Literacy
- Sound knowledge of golf terminology, rules, and the golf industry
Industry Experience
- Experience in golf operations, retail, or hospitality environments
- Applications encouraged from PGA Professionals or candidates with strong retail backgrounds
Technical Skills
- Strong computer skills, including booking systems and POS operations
- Experience with MiClub software (highly regarded)
Availability & Reliability
- Must be available to work a 7-day roster, including weekends and early morning starts (as early as 5:30 AM)
Communication Skills
- Excellent interpersonal and communication skills with a professional and friendly approach
Work Rights & Compliance
- Valid Australian work rights for a minimum of 12 months
Why Join Glenelg Golf Club?
- Work at one of Australia’s leading golf clubs
- Be part of a highly skilled and professional Pro Shop team
- Gain experience across both golf operations and retail management
- Work alongside experienced PGA Professionals and coaches
- Enjoy a supportive and collaborative team culture focused on excellence
Applications
For more information, please contact:
Shane Robinson – Head Professional
📞 08 8350 3250
📧 pro@glenelggolf.com
Commencement Date: To be negotiated with the successful applicant
