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JOB: Director of Golf – Royal Auckland and Grange Golf Club

POSTED ON December 5, 2023 @ 5:06 pm

DIRECTOR OF GOLF PROFILE:
ROYAL AUCKLAND AND GRANGE GOLF CLUB
AUCKLAND, NZ

THE DIRECTOR OF GOLF OPPORTUNITY AT ROYAL AUCKLAND AND GRANGE GOLF CLUB

Royal Auckland and Grange Golf Club is seeking a dynamic and experienced Director of Golf. The ideal candidate must possess strong leadership skills, an extensive track record in golf operations, and a demonstrated ability to deliver a 5-star service within a premier golf club or resort setting.

As the Director of Golf, the successful candidate will be responsible for overseeing all aspects of golf operations, ensuring the highest standards of service and customer satisfaction. The role demands an individual with excellent interpersonal skills, as they will be required to engage with members and guests regularly. If you have an extensive background in golf management and a reputation for delivering exceptional service, we invite you to apply for this key leadership position at one of New Zealand’s premier golf clubs.

THE ROYAL AUCKLAND AND GRANGE GOLF CLUB

Royal Auckland and Grange Golf Club is one of the only truly private member clubs in New Zealand and is known within Australia and New Zealand as one of the premier member clubs.

Founded in 1894, the Royal Auckland and Grange Golf Club is the product of a historic merger between Auckland Golf Club and the Grange Golf Club. Auckland Golf Club, established in 1894, and the Grange Golf Club, founded in 1924, each brought a distinguished legacy to the amalgamation, forming the foundation of what the club represents today.

The merger, officially solidified in 2015, was a strategic move that aimed to combine the strengths and traditions of both institutions. This union not only expanded the club’s offerings but also created one of the premier golf facilities in the New Zealand golfing community. The Royal Auckland and Grange Golf Club, as it stands today, reflects the harmonious integration of two venerable clubs, bringing together their histories, courses, and memberships into a singular entity.

In the subsequent years, the club has continued to build upon this legacy, undertaking strategic initiatives such as subair systems, cart path improvements, and a world-class clubhouse to further enhance the golfing experience. Now, the club seeks a visionary leader to continue to enhance and drive forward this already well-established club.

ROYAL AUCKLAND AND GRANGE GOLF CLUB BY THE NUMBERS

  • Initiation Fees: NZD$16,052
  • Annual dues: NZD$5,496
  • Approximately 8 FT employees in Golf Operations
  • Approximately 45,000 rounds of golf annually on 27 holes
  • Club POS Lightspeed X Series; Accounting Xero

ROYAL AUCKLAND AND GRANGE GOLF CLUB WEBSITE: www.raggc.com

DIRECTOR OF GOLF POSITION OVERVIEW

Reporting to the Chief Executive, the role of the Director of Golf will be to manage and lead the Golf Operation at both an operational and strategic level.

The Director of Golf will be the golfing “face and personality” within the Club and will be responsible for maintaining a golfing culture that encourages participation, enhances camaraderie, and attracts interest in membership at the Club.

Key Responsibilities

  • Oversee the operational and maintenance duties for the golf shops, teaching services, driving ranges, locker rooms, golf car fleets, and all golf-related storage facilities.
  • Lead and develop direct reports which include all golf-related and member service-related personnel.
  • Prepare and regularly review the golf operations business plan, including operational and capital expenditure budgets, sales initiatives and course usage monitoring providing detailed performance analysis reports on an ongoing basis.
  • Based on business performance and understanding of the golfing market, identify opportunities and threats to RAGGC and implement course and golf operation strategies to enhance the golf offering.
  • Manage the Club’s golfing diary and associated operations.
  • Continually review, enhance, and implement world-class operational procedures and policies to ensure all areas of the golf operation are to a five-star standard.
  • Positively manage the Club’s golf and social culture through personal and team engagement, promoting club events, arranging international matches, encouraging family usage, delivering a wide category of golf clinics, and arranging ‘away’ golf for members.
  • Lead the member attraction and retention initiatives through a variety of programs and deliver a robust onboarding process for new members.
  • Review, develop, and implement Workplace Health and Safety Procedures for the Golf Department that comply with up-to-date legislation and that all procedures are clearly communicated, monitored, reviewed and all staff are trained.
  • Advise the Agronomy team on course setup, playability, and aesthetics.
  • Review and enhance the golf programs which include Junior Clinics, Holiday Camps, Social Events, and Competitions.
  • Work with external stakeholders on relevant matters, including local and national governing bodies, PGA of New Zealand, Golf New Zealand, and Golf Tourism.
  • Effectively communicate to the Club’s membership on all golfing matters through a variety of channels, including the Club’s website, notice boards, and newsletter.
  • Work with the Club’s department heads to ensure professional delivery of golf-related events.

CANDIDATE QUALIFICATIONS AND EXPERIENCE

  • Motivator and leader who can bring out the best in others by setting clear goals and expectations, holding them accountable for outcomes, providing consistent feedback, and support and through respectful interaction and professionalism.
  • Proven experience managing or supervising a team.
  • Verifiable strength in working closely with management and other key stakeholders to develop and execute the club’s vision.
  • Exhibit excellent organisational, technological, and time management skills.
  • Experience in running and organising successful golf events.
  • Member-focused; delighted to meet the expectations and requirements of members and their guests.
  • Possess high energy and genuine desire to interact actively with the membership on a professional and hospitable level.
  • A keen eye for detail and driven by data.
  • Works well and is well respected by others.
  • Career-driven and passionate about the industry.
  • Strong operational management record.
  • Mentor to his or her staff.
  • Entrepreneurial spirit to create new programs while respecting current desires and traditions.
  • Comfortable publicly speaking.

EDUCATION AND CERTIFICATION

It is preferred that the ideal candidate is currently undertaking the CMAA BMI pathway but not required. The successful candidate will possess a high level of proficiency in playing golf.

SALARY AND BENEFITS

A highly competitive salary and attractive benefits package.

INSTRUCTIONS ON HOW TO APPLY

Please upload your CV and cover letter, in that order, using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process. Please be sure your image is not present on your CV or cover letter; that should be used on your LinkedIn Profile.

Prepare a thoughtful cover letter addressed to Ed Chapman, CEO of Royal Auckland and Grange Golf Club, and clearly articulate your alignment with this role and why you want to be considered for this position at this stage of your career, and why RAGGC and the Auckland, NZ area will be beneficial to you, your family, your career, and the Club if selected.

You must apply for this role as soon as possible but no later than Wednesday, 27 December 2023. Candidate selections will occur in early January with the first Interviews expected in January 2024 and the second interviews a short time later. The new candidate should assume his/her role by the end of January 2024.

IMPORTANT: Save your resume and letter in the following manner:
“Last Name, First Name – Resume” &
“Last Name, First Name – Cover Letter – Royal Auckland”
(These documents should be in Word or PDF format)

Note: Once you complete the application process for this search, you are not able to go back in and add additional documents.
Click here to upload your resume and cover letter.

If you have any questions, please email Patty Sprankle: patty@kkandw.com

Lead Search Executive:
Michael Herd
Head of International Search & Consulting, KOPPLIN KUEBLER & WALLACE
+44 (0) 7903 035312 – UK michael.herd@kkandw.com

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