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Registration Open: GMA NZ Summit 2024 – Auckland

POSTED ON April 3, 2024 @ 12:30 pm

You are cordially invited to attend the 2024 GMA NZ Summit, a golf club leadership conference that will provide you with the opportunity to learn from and network with the leading experts in the industry.

Date: June 9-11, 2024

Venue: Remuera Golf Club and Velocity Range, Auckland

Accommodation: Novotel/IBIS Ellerslie, Auckland

The conference will feature world-class speakers, interactive sessions, and social events. You will also have the chance to meet other golf club managers, industry leaders, suppliers, and tourism representatives, and to celebrate the 2023 Club Manager of the Year award at the 2024 GMA NZ Summit Dinner.

The 2024 GMA NZ Summit aims to enhance your skills, knowledge, and performance in the golf industry and beyond.

Registration and accommodation bookings.

Action: Go to www.golfmanagers.co.nz and download a Summit registration form 

Action: Go to www.golfmanagers.co.nz to book accommodation.

 

  

 

 

Golf Managers Association of New Zealand

 Club Car Summit

Auckland

June 9-11, 2024

 

Programme

 

 

 

 

 

 

 

 

Our Purpose

The annual Summit of the Golf Club Managers Association is designed to bring together the diverse and dynamic golf industry leaders in our country to share their thoughts and ideas on developing strategies that will help grow golf club business.

 

This Summit is a great opportunity for us to learn from each other, share best practices, network with peers, and celebrate our achievements. We have a packed two-day agenda, featuring keynote speakers, panel discussions, workshops, and social events. You will also have a chance to visit the trade show, where you can discover the latest products and services from our partners.

 

Our theme for this year is “Leading the Change: Innovation and Adaptation in Golf Management”. As you all know, the golf industry is facing many challenges and opportunities in the current environment, such as financial pressures, changing consumer preferences, environmental sustainability, digital transformation, and diversity and inclusion. We need to be proactive and creative in finding solutions and embracing new possibilities. That’s why we have invited some of the most influential and inspiring leaders and experts from within and outside the golf sector to share their insights and experiences with us.

 

We invite you to enjoy this Summit. You will find it valuable and rewarding. I encourage you to participate actively, ask questions, exchange ideas, and make new connections. I also invite you to share your feedback and suggestions with us, so we can continue to improve and grow as an association and as an industry.

 

Thank you for your support.

Richard Nauck

Chairman

Golf Managers Association of New Zealand

 

Top of Form

Bottom of Form

 

 

                                                  

Programme

 

Day one

 

Sunday 9 June 2024
4.00pm Club Car Virtual Golf Competition.

Event managed by Remuera Golf Club

Longest drive, closest to the pin, teams’ competition

 

 
5.30pm Prizegiving and refreshments  
6.00pm – 7.30pm Trade show opens.

Mix and Mingle – networking

 

 

Day two

 

Monday 10 June 2024
7.30 am Registration desk opens
7.30am Trade show opens
8.00am MC

Ross Bond GM Shandon Golf Club

Setting the scene

8.00am – 8.10am Opening addresses

Richard Nauck PGA CCM

Chair GMA NZ

8.10 am – 9.15 am Gregg Patterson

Founder, President Tribal Magic

“Developing the Team”

9.15am – 10.00am Jeff Latch

CEO Golf NZ

10.00am- 10.45am Dean Murphy

CEO Dot Golf Ltd

10.45 am – 11.15am Morning tea and trade show visits
11.15 am – 12.30 pm Sacha Coburn

COO – Coffee Culture

Board member – Tieke Golf Club

“Optimizing the role of the board: avoiding sand traps, staying out of the rough and never losing your balls.”

12.30 pm – 1.30 pm Lunch and trade show visits
1.30 pm – 2.30 pm Dr Jason Koenigsfeld PhD, CHE

Senior Vice President, Professional Development,

Club Management Association of America

2.30pm – 3.00pm Afternoon tea and trade show visits
3.00pm – 4.00pm Mat Wylie

CEO/Founder Customer Radar / Entrepreneur / Speaker

“My experience and thoughts on reputation management and customer/member feedback.”

4.00 pm – 5.00 pm Panel discussions – details below
5.30 pm – 6.30 pm Hospitality Hour and trade show visits
7.00 pm GMA NZ Summit Club Car Dinner
8.30 pm GMA NZ Club Car Club Manager of the Year Award
8.40 pm Guest speaker

Gregg Patterson

Founder, President Tribal Magic

 

11.00 pm Close

 

Industry Panel discussions

4.00 pm – 4.30pm “Ensuring your insurance coverage is adequate.”

 

Scott Steward – GM Napier Golf Club

Warren Collett – GM Ops Wairakei GC

John Woodham – CEO Power Turf NZ

 

4.30pm – 5.00pm “Dismantling club membership options. Are entrance fees and minimal membership categories relevant today” Chris Davies GM Remuera Golf Club

Sam Abela – GM Pakuranga Golf Club

5.00pm-

5.30pm

Technological advances in the golf industry  

 

Day two

 

Tuesday 11 June 2024
7.30am Registration desk opens
7.30am Trade show opens
8.15am – 9.15 am Ed Chapman and Leo Barber

CEO Royal Auckland and Grange Golf Club

GM Paraparaumu Beach Golf Club

 

9.15am – 10.15am Michael Rondel

Partner BDO Christchurch

Kerry Topp 

The Kerry Topp Collective

“How to understand and thrive from the long-term effects of the COVID-19 era on the golf industry”

10.30am – 11.15 am Morning tea
11.15 am – 12.00 pm Suzie Johnson RN

The Best speaker – Registered Nurse – Life Coach

Rated No 1 speaker at the Golf Matters Conference in 2022, Suzie’s back by popular demand!!

“Change is the only certainty of life”

12.00 pm – 1.00 pm Lunch
1.00 pm – 2.00 pm Liz Perkins 

Hospitality Business Coach

Perkins Coaching

2.00pm – 2.15pm Afternoon tea
2.15pm – 3.30pm New Tech Innovation
3.30pm – 4.15pm Gregg Patterson

Founder, President Tribal Magic

“When love ain’t enough.”

 

4.15 – 4.20pm Closing speech

 

 

Our keynote speakers

Gregg Patterson

Founder, President Tribal Magic

 

Often referred to as the “club sage” or the “club oracle,” Gregg, the long-time general manager of The Beach Club in California, is set to take the stage at the Club Car GMA NZ Summit to be held at the Remuera Golf Club from June 9-11, 2024. He is known for his charismatic personality and his ability to provide brilliant management solutions to virtually every challenge in the club industry. At the Club Car GMA NZ Summit, he will tackle the battle of addressing today’s multi-generational demographics and provide a roadmap on how to make clubs relevant to the differing needs and priorities of a diverse population1.

Gregg believes that people today want more “buzz,” more memories, and more experiences per minute invested and dollar spent. He says that people are drawn to leisure pursuits that are quicker to master and less challenging to enjoy, as lives are filled with “more” and schedules are packed to overflowing. Time is precious1.

According to Gregg, family is job one, and when decisions are made, kids come first. Wives are more vocal, emotionally stronger, better educated, business-savvy, and confident, and they want a say in decision-making before time is spent or dollars invested.

Gregg also believes that conspicuous consumption is out, and conspicuous virtue is in. The younger generation doesn’t need a badge and is turning from “club” to find status in other things in other places. The competition “out there” in the marketplace has become meaner, more aggressive, niche-oriented, uber-competitive, and fast to adapt1.

It is clear that Gregg is a futurist in his own right and is not someone who will walk away from a fight. He is a living, breathing war-chest of brilliant management solutions to virtually every challenge large or small in the club industry.

 

Sacha Coburn

COO – Coffee Culture

Board member – Tieke Golf Club

Sacha Coburn, a distinguished leader and motivational expert, brings an exceptional blend of experience and insight to any speaking engagement.

As the Chief Operating Officer of Coffee Culture, Sacha has proven her mettle in guiding her family business through the challenging landscapes of the pandemic, demonstrating resilience and an ability to thrive under pressure. Her entrepreneurial journey is complemented by her extensive experience in leadership development, notably through her venture, The Company You Keep, which offers immersive programmes and executive coaching.

A former lawyer with a Master’s Degree (First Class Honours) in Education, Sacha is also a graduate of the prestigious Owner President Management Program at Harvard Business School. This unique combination of legal, educational, and business acumen positions her as an expert in delivering impactful and engaging presentations.

Sacha’s speaking engagements are renowned for their energy, humour, and practical insights. Her keynotes are a blend of hard-hitting messages, vulnerability, authenticity, and humour; and appeal to a wide range of audiences. With a style that’s part concert, part musical journey, part stand-up comedy, and part sermon, she ensures every participant leaves inspired and uplifted.

Sacha Coburn focuses on leadership, high-performing teams, navigating change, and leading through challenging times. Her commitment to exploring the limits of what’s possible, makes her a dynamic and influential figure in any speaking engagement.

 

Jeff Latch

CEO – Golf NZ

Jeff is one of New Zealand’s leading executives in sports broadcasting. His background includes 30 years of experience in senior leadership roles, including at Spark Sport, Television NZ, Sports Inc and Touchdown Television.

In addition to his wealth of experience and strategic leadership skills, he also brings a vast national and international network in the sports and broadcasting industries and has a reputation for building trusting relationships with a wide variety of stakeholders.

Jeff is a passionate golfer and a member of Waitemata Golf Club. He understands the unique dynamics of membership-based sport and is connected with the golf community through his previous work, where Sportsinc produced various golf shows, such as The ING Golf Show, Golf World, and UBS Golf Club.

Dean Murphy

CEO – Dot Golf Ltd

Dean has been working in the golf industry for 16 years including 13 years as Chief Executive of Golf New Zealand. In August 2023, Dean was appointed by The R&A and Golf New Zealand to lead Dot Golf as its Chief Executive. Prior to working in the golf industry, Dean worked with Lion Nathan as a graduate, and then spent 10 years working in tourism industry in London.

 

Jason Koenigsfeld PhD

Club Management of America

Senior Vice President of Professional Development

 

Jason is the Senior Vice President of Professional Development for the Club Management Association of America (CMAA). Jason has conducted numerous education sessions on topics including leadership, management competencies, management and delegation, organizational behaviour and change, membership marketing, communication, strategic planning and team development for the Club Managers Association of Southern Africa (CMASA), the Club Managers Association of Europe (CMAE), the China Chapter of CMAA, the Canadian Society of Club Managers (CSCM), The Private Club Alliance of Russia (PCA), Golf Managers of New Zealand (GMANZ), The Golf Managers Association of Australia (GMA), The Colombian/Peru and Ecuador Club Managers Association and for CMAA.

Mat Wylie

CEO/Founder Customer Radar

Entrepreneur / Speaker

Customer Radar is a live customer feedback and reputation management platform. Our mission is to make Customer Feedback software that’s easy, actionable, and insightful.
Customer Radar is designed to empower businesses and clubs through their frontline teams to manage their customer/member feedback, so they can retain more customers and continuously build their online reputation.
Customer Radar is used by enterprise clients and software partners to enable NPS feedback via single or multi-channel touchpoints. This enables our users to get feedback from their customers/members when they want, via touchpoints that suit their business.
Customer Radar makes it easy for our users to turn their feedback into marketing gold, by making it easy to share great feedback with the world, as well as continuously grow their online reviews via platforms like Google Reviews and Trip Advisor.
The platform has been developed over 10+ years through in market testing and continuous R&D with thousands of active users and sites. From some of the largest businesses in the territories, through to SMEs that get the benefit of enterprise level software.
Customer Radar can be used almost anywhere in the world. It can be plugged in to virtually any software platform, either as an add on directly or via API. It can stand alone or can be fully customised for enterprise businesses.
We’re helping businesses around the world grow faster, one happy customer at a time.

Michael Rondel

Partner – BDO – Christchurch

Board Member – Golf NZ

 

Michael helps lead the audit and assurance advisory division as a Partner at BDO Christchurch.  He has extensive experience both in New Zealand and overseas in providing professional services to medium to large-sized corporate entities and is also involved with a large number of not-for-profit and public sector organizations. Michael has been involved at a governance level with a number of not-for-profit organisations – he is a former Chair/President of the Canterbury Golf Association and was Finance Director and Chair at the Harewood Golf Club for a number of years.  He has recently been elected to the Board of Golf NZ.   Michael is also a Trustee and Chair of the International Track & Field Trust (a charitable trust focused on developing pathways for youth into elite athletics).  He has also been a facilitator for the finance sections of the CMA/GMANZ qualification for a number of years.

 

Kerry Topp

Managing Director – KDT Collective

 

“Helping courageous business leaders innovate & collaborate for intergenerational value, impact & relevance.”

Kerry’s an expert facilitator, an inspiring public speaker, and highly respected as a leader who helps mentor and guide those around him. He has 20+ years of experience in operational and strategic leadership and delivery roles in a range of tech businesses including Datacom, Air New Zealand, and Vodafone in New Zealand and internationally.

Kerry is the founder of boutique ecosystem collaboration and innovation specialists, The Kerry Topp Collective. Kerry has significant experience in digital transformation and helps businesses and regions demystify and accelerate ‘Leadership and Innovation for Impact’ through a relentless focus on innovation, capability growth, and impact.

 

Liz Perkins Dip Hosp Management

Hospitality Business Coach

Perkins Coaching 

 

With a background as a restaurant owner Liz is passionate about people and business. Business ownership is challenging and can be incredibly rewarding. In an industry that demands the best we must apply best practices to every element of our businesses to create and sustain profitable venues.
Liz provides outstanding hospitality business education for owners and employees and encourages meaningful action and follow through resulting in improved profits and personal development.

Our Summit partners.

Principal Partner

Platinum partners

 

Gold partners

 

 

Silver partners

 

 

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