Hawks Nest Golf Club, just an hour north of Newcastle, is a hidden gem offering a perfect blend of championship-level golf and breath-taking natural beauty. Situated on the stunning Mid-North Coast, our 18-hole all-weather course is renowned for its immaculate greens, exceptional playing surfaces, coastal charm, and ability to challenge and delight players of all skill levels.

Complementing the 18-hole championship course is a modern clubhouse overlooking the course, fully stocked golf shop, Sando’s Café & Restaurant, offering a unique blend of modern coastal cuisine, driving range & practice facilities, and an indoor golf simulator.

About the Role

This is more than just a Golf Management role — it’s an opportunity to take a growing golf business to the next level.

As the Golf Manager, you’ll report to the General Manager and take full ownership of all golf-related operations — including golf shop management, golf shop merchandising and retail, events, member services, team leadership, and work with the entire team on strategic growth.

Key Responsibilities

Member & Guest Experience

• Develop and foster strong relationships with members, guests, and corporate clients.
• Develop and maintain strong working relationships with key suppliers and industry stakeholders.
• Uphold course rules, create a welcoming culture, and continuously look for ways to enhance the experience.

Operational Leadership

• Lead the daily golf operation and overall experience, ensuring excellence in service, course readiness, and event execution.
• Work closely with the Course Superintendent and department heads to ensure alignment and smooth coordination.
• Lead the planning and delivery of weekly competitions, major events, and corporate golf days.
• Manage rosters, labour budgets, hiring and performance across all golf staff.
• Schedule regular team meetings to drive revenue growth, cost control, improvement and customer service.
• Develop operational procedures and training manuals to ensure consistent service standards, efficient workflows, and ongoing staff development.
• Collaborate with industry bodies and maintain active networks within the golf community to ensure alignment with industry standards and growth opportunities.

Retail & Revenue Management

• Oversee the golf shop and merchandising strategy, ensuring product mix aligns with member needs and revenue goals.
• Implement promotional campaigns and membership recruitment strategies.
• Monitor sales performance and manage departmental budgets, forecasts, and reporting.
• Establish sales goals and performance metrics for all golf programs and services, using data insights to drive continuous improvement and profitability.

What We Are Looking For

• A friendly, welcoming and professional outlook
• Proven experience in golf operations leadership.
• Strong team management, communication, and organisational skills.
• Solid understanding of budgeting, forecasting, and business planning.
• An inclusive attitude and passion to grow the game of golf
• Self-motivated with desire to promote and market the club
• Experienced computer user, including proficiency in Microsoft Word and Excel.
• Sound understanding of POS back-end systems and how they support retail and operations.
• Wizard of MiClub — including tee sheet management, competition setup, reporting, member communication, invoicing, and integration with point-of-sale systems.
• PGA accreditation or significant industry experience is highly desirable.
• Maintain and promote a positive professional image within the community

What’s On Offer

• Competitive Salary package and performance bonuses
• A beautiful coastal location and supportive team environment
• An outstanding golf course, friendly team and forward-thinking Board
• Opportunity to grow and shape your own golf programs and services
• Access to modern facilities, including a driving range, practice green & bunker, and indoor golf simulator
• A tight-knit community club with an exciting and bright future