Hawks Nest Golf Club, just an hour north of Newcastle, is a hidden gem offering a perfect blend of championship-level golf and breath-taking natural beauty. Situated on the stunning Mid-North Coast, our 18-hole all-weather course is renowned for its immaculate greens, exceptional playing surfaces, coastal charm, and ability to challenge and delight players of all skill levels.
Complementing the 18-hole championship course is a modern clubhouse overlooking the course, fully stocked golf shop, Sando’s Café & Restaurant, offering a unique blend of modern coastal cuisine, driving range & practice facilities, and an indoor golf simulator.
About the Role
This is more than just a Golf Management role — it’s an opportunity to take a growing golf business to the next level.
As the Golf Manager, you’ll report to the General Manager and take full ownership of all golf-related operations — including golf shop management, golf shop merchandising and retail, events, member services, team leadership, and work with the entire team on strategic growth.
Key Responsibilities
Member & Guest Experience
- Develop and foster strong relationships with members, guests, and corporate clients.
- Develop and maintain strong working relationships with key suppliers and industry stakeholders.
- Uphold course rules, create a welcoming culture, and continuously look for ways to enhance the experience.
Operational Leadership
- Lead the daily golf operation and overall experience, ensuring excellence in service, course readiness, and event execution.
- Work closely with the Course Superintendent and department heads to ensure alignment and smooth coordination.
- Lead the planning and delivery of weekly competitions, major events, and corporate golf days.
- Manage rosters, labour budgets, hiring and performance across all golf staff.
- Schedule regular team meetings to drive revenue growth, cost control, improvement and customer service.
- Develop operational procedures and training manuals to ensure consistent service standards, efficient workflows, and ongoing staff development.
- Collaborate with industry bodies and maintain active networks within the golf community to ensure alignment with industry standards and growth opportunities.
Retail & Revenue Management
- Oversee the golf shop and merchandising strategy, ensuring product mix aligns with member needs and revenue goals.
- Implement promotional campaigns and membership recruitment strategies.
- Monitor sales performance and manage departmental budgets, forecasts, and reporting.
- Establish sales goals and performance metrics for all golf programs and services, using data insights to drive continuous improvement and profitability.
What We Are Looking For
- A friendly, welcoming and professional outlook
- Proven experience in golf operations leadership.
- Strong team management, communication, and organisational skills.
- Solid understanding of budgeting, forecasting, and business planning.
- An inclusive attitude and passion to grow the game of golf
- Self-motivated with desire to promote and market the club
- Experienced computer user, including proficiency in Microsoft Word and Excel.
- Sound understanding of POS back-end systems and how they support retail and operations.
- Wizard of MiClub — including tee sheet management, competition setup, reporting, member communication, invoicing, and integration with point-of-sale systems.
- PGA accreditation or significant industry experience is highly desirable.
- Maintain and promote a positive professional image within the community
What’s On Offer
- Competitive Salary package and performance bonuses
- A beautiful coastal location and supportive team environment
- An outstanding golf course, friendly team and forward-thinking Board
- Opportunity to grow and shape your own golf programs and services
- Access to modern facilities, including a driving range, practice green & bunker, and indoor golf simulator
- A tight-knit community club with an exciting and bright future
