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JOB: Gaming Manager – The Club at Parkwood Village (Gold Coast)

POSTED ON May 1, 2021 @ 10:03 am

parkwood village

The Role

Due to a recent internal promotion and high business growth we are currently seeking an experienced Gaming Manager to head up our daily gaming lounge Keno and TAB operation.

As The Gaming Manager you will be responsible for the successful day to day operation of our gaming lounge with a strong focus on service, plus full strategic management of our promotions and business growth. Planning and management of a variety of teams, personalities and skill sets will be critical to ensure success in your role.

This role will suit a gaming manager who has experience in a high-volume modern pub or club or even a current number two who is looking to progress their career.

The Club

The Club at Parkwood Village has been an industry leader in events, food & beverage & golf entertainment for the past 9 years. In December 2019 we completed our most significant renovation to date, completely changing our F&B operation to reach our vision of becoming the leading gaming, lifestyle, sports & entertainment destination in Queensland. This was a multi-million-dollar upgrade with a focus on launching a brand new, industry leading dining precinct.

Now with a view to the future, we have just announced our next step towards realising this vision. The launch of our new Surf and Golf Resort project. This resort will be the first of its kind in Queensland, and will set an industry standard not only in our region but with a view of being one of the best in the world. With a wave pool capable of producing perfect 6ft waves, a resort featuring boutique rooms, expansive food and beverage offerings, event and retail spaces, and a 18 Hole Par 71 Championship Golf Course,  there is no limit to where we can go. See the video below for information on this amazing and exciting project!

Benefits and perks

The Club at Parkwood Village is no ordinary venue, we pride ourselves on the indoor / outdoor setup of our Food & Beverage operation and have developed a serious culture of service driven staff who are rewarded regularly for delivering unique experiences to our visitors and members. Your role will be critical in managing this team and culture. Career Progression is at the centre of our business model as we believe investing in our staff and helping them grow not only benefits our staff, but allows our business to grow as well. We want you to be the leaders of our future.

Skills & Responsibilities

Suitable candidates will be responsible for and must posses the following the following;

  • Customer service focused & passionate about growing the gaming business with future expansion
  • Assist in creation, implementation, and delivery of promotions – microphone confident
  • Gaming and loyalty analysis, review
  • Full gaming machine, Keno and TAB knowledge
  • Handle gaming, aml/ctf, keno and tab compliance
  • Experience using either MAX or Odyssey Gaming systems – Odyssey preferred & membership knowledge
  • End of month reconciliation – daily clearance & banking
  • Answering phone calls and taking over the phone bookings
  • SwiftPOS back of house knowledge desired

Only suitable candidates will be contacted for interview.

If you believe you are the right fit for this role then please send your resume and cover letter to:

Mr Cody Mathie, General Manager


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