JOB: Operations Manager – Bay Views Golf Course

The Company:

Bay Views Golf Course is managed by Golf Services Management (GSM) a leading management company in Victoria and Queensland. GSM is a proven multi-venue operator with established partner networks and skills across golf, retail, hospitality and maintenance.

The Role:

Bay Views Golf Course on the Mornington Peninsula is seeking an enthusiastic, hands on Operations Manager to work within the existing team, to achieve the goals and objectives that deliver business success, by managing the daily operations of the facility in accordance with key performance indicators contained within our Business, Quality and Financial Plans.

You will partner closely with our senior management and team members, leading by example to drive outstanding customer service in an environment that requires weekend and public holiday work.

Responsibilities will include:

• Effective rostering and management of allocated labour;
• Communicate effectively with senior management, customers and fellow staff members;
• Manage and control all aspects of golf operations;
• Act in accordance to the regulatory requirements placed on the business and observe and practice the company OH&S and Quality policy, guidelines and procedures;
• The management, coordination and training of staff to deliver a consistent quality of customer service for all venue patrons;
• Communicating with the Course Superintendent to ensure upcoming event schedule, player visitations and the associated operational requirements are clearly understood;
• Control retail activities and follow sales programs that present the customer the opportunity to buy from a quality range of golf equipment, apparel and accessories at competitive pricing;

The Offer:

• An exciting opportunity to lead your own team;
• A competitive salary package;
• The ability to develop and grow with a leading golf management company;
• This role falls within the Amusement, Events and Recreation Award and is a Grade 10 position;

About You:

Experience within the golf sector is preferred, but not essential for a candidate with a proven learning ability or who displays a strong desire and aptitude to learn new skills.

You will possess the following knowledge and skills:

• Ability to lead and develop a team
• Strong verbal communication skills, with the ability to provide quality service to a diverse range of customers;
• Proactive and energetic nature;
• Ability to work within a small team;
• General understanding of golf operations;
• Have a current RSA certificate;

If you believe this role is suited to you, and you are seeking to join a leading golf management group, apply now.

Applications close on the 22nd of April but will viewed as they are received.