Browsing Golf Industry NewsVIEW ALL

SEEKING: Marketing & Events Manager – Chatswood Golf Club

POSTED ON March 28, 2019 @ 3:02 pm

The Chatswood Golf Club is seeking a motivated and driven individual to oversee Function & Event activity whilst constantly striving to provide the best experience to our members and guests. This newly created role is vital to the Club’s strategic objectives and will be part of the leadership team at the Club.

Purpose

To oversee and deliver a robust Marketing Plan and drive Function and Event activity at Chatswood Golf Club whilst constantly striving to provide the best experience to our members and guests.

Scope

  • Develop and deliver the Clubs Marketing Plan and activities, working closely with the General Manager to ensure strategic objectives are delivered.
  • Actively support the Club’s Digital Strategy.
  • Develop and deliver outbound campaigns to drive activity and revenue across all areas of the Club.
  • Respond to all inquiries and prepare all event documentation and coordinate with relevant key staff and departments along with the client to ensure consistent high level service throughout the pre event, event and post event phases.
  • Ensure a seamless process from initial Event or Function inquiry and booking, planning and delivery of the event
  • Recognise opportunities to maximise revenue by upselling and offering enhancements to create outstanding events.
  • Ensure a high level of customer satisfaction and repeat business

Specific responsibilities

Role and responsibilities

  • Solve problems and/or suggest alternatives to the client
  • Lead pre event and post event meetings to communicate/review/feedback as required with staff
  • Identify operational challenges and work with the client and CGC team to solve these challenges
  • Manage client budgets to maximise revenue and to meet client needs
  • Oversees client experience with the goal of exceeding expectations throughout
  • Upsell products and services throughout the event process
  • Develop, maintain and regularly update database including relevant client information and suppliers
  • Produce and distribute accurate floor plans
  • Ensure the health, safety & welfare at all events by adhering to your responsibilities as outlined in the OHS Policy and associated health & safety procedures
  • Attendance at industry and company events as required
  • Provide assistance and undertake any other activities as required
  • Maintain complete confidentiality, ensuring no company information of any kind is communicated to any party other than in the normal course of business
  • Prepare event documentation for events

 

 

 

Financial responsibility

  • Manage revenue and profitability associated with events
  • Accurate and timely forecast of event revenue
  • Review billing and payments with client and ensure payment procedures are adhered to
  • Adherence to the Club cost structure

KNOWLEDGE, SKILLS and EXPERIENCE REQUIRED

Knowledge

  • Extensive knowledge and a thorough understanding of the Event industry and business events in Australia is preferable
  • At least five years’ event management experience
  • Digital Marketing knowledge

Experience

  • At least five years’ Event Management experience
  • Experience in managing high volume event business
  • Experience in Marketing & Communication
  • Hospitality and customer service experience

Skills

  • Driven and innovative
  • Excellent time management and administration skills
  • Able to establish productive relationships with people at all levels
  • Outstanding communication and presentation skills
  • Commercially sound and customer-focused
  • Positive and adaptable approach to problem solving
  • Eye for detail
  • Proactive in your approach to your work

 

For more job listings click here

Comments are closed.


CLICK HERE TO Sign Up for the GIC Newsletter for all the latest Industry News.

Grow the Game Central Golf Recruitment Central Golf Marketing Central

Muree Golf Club looks to diversify property...

A recent Golf Australia report found that slightly...

Country Club in Tasmania

Major upgrade planned for Tasmanian course by Tiger Woods de...

A new residential subdivision is planned for the...

NZ: Two more golf courses approved near Tara Iti...

An American billionaire is planning to build two more golf courses at Te Arai next to an 18-hole course rated as one...

GMANZ proactively work through a crisis together...

This week New Zealand exited a four-week national lockdown which included the closure of all golf courses. During the confinement, golf industry...

Coronavirus: NZ Golf courses bracing for four weeks without any u...

Normally at the weekend, stadiums around New Zealand are full of kiwis watching rugby and cricket or for the thousands of weekend...

Need virtual marketing assistance to take stress off of staff?...

Hire a virtual marketing assistant. Is your club needing marketing assistance but don’t have the budget for a full or even part-time...

NGCOA Adds Golf Surprize to Its Smart Buy Marketplace Line-up...

NGCOA Adds Golf Surprize to Its Smart Buy Marketplace Line-up Mobile platform thanks, encourages and rewards golfers for playing;  reduces...

‘World’s Biggest Golf Lesson’ Attempt Scheduled For May 5...

Golfers are being invited to take part in a world record attempt – without having to leave home. At...

ASIA: Bluffs Ho Tram Scores Another #1 Hit...

Club ranked best in Vietnam, tenth in Asia, on prestigious rankings list HO TRAM, Vietnam (June 4, 2020) —...

ASIA: KN Golf Links Partners With Radisson Blu Resort Cam Ranh...

The award-winning KN Golf Links has partnered with Radisson Blu Resort Cam Ranh to offer comprehensive Stay & Play...

ADH Club Car Western Australia Golf Industry Winners Announced...

From lounge rooms across Australia, the golf industry has come together to celebrate the achievements of the Western Australia...

CLUB MARKETING: How to connect your members so they stay longer...

Member retention is always a hot topic in the golf industry as we are seeing a continued reduction in...