JOB: General Manager – Mackay Golf Club

POSTED ON March 28, 2026 @ 12:09 pm

About Mackay Golf Club

Established in 1925, Mackay Golf Club stands proudly as the premier golf destination in the region. With more than 900 active members, consistently strong competition fields, and a beautifully maintained 18-hole course, the club offers an exceptional environment for both golf and career growth.

Located in the thriving coastal city of Mackay, you’ll enjoy a relaxed North Queensland lifestyle with modern amenities, excellent schools, a well-serviced airport, and close proximity to the breathtaking Whitsundays and Great Barrier Reef.

The club is also home to the Mackay Pro-Am, a Golf Industry Award-winning event that attracts top professionals and showcases the club on a national stage.

This is an outstanding opportunity for an experienced leader in the golf, hospitality, or club management industry to take the reins of a highly regarded club poised for its next phase of growth and innovation.

Why Join Mackay Golf Club?

A well-established course and clubhouse featuring bar, kitchen, pro shop, and multiple function spaces
Strong membership base and deep community connection
Supportive and progressive Board committed to continuous improvement
A skilled and passionate team including administration, bar & functions, course maintenance, and volunteers
A contracted Pro Shop led by a respected PGA Professional and PGA-accredited staff
Home of the award-winning Mackay Pro-Am, a highlight on the regional golf calendar
Significant opportunity to expand functions, events, and corporate partnerships
A profitable and well-supported driving range precinct featuring mini golf, with exciting potential for growth, innovation, and increased community engagement

About the Role

Reporting directly to the Board of Directors, the General Manager will lead all aspects of club operations, driving performance, culture, and member experience.

This is a hands-on leadership role where no two days are the same—you’ll be equally comfortable in the boardroom, on the course, engaging with members, and activating new ideas that bring energy and growth to the club.

Key Responsibilities

Leadership & Strategy

Lead, inspire, and develop a high-performing team across all departments
Execute the club’s strategic plan and identify new growth opportunities
Foster a positive, inclusive, and service-driven culture
Work collaboratively with the Board to achieve long-term objectives

Operations & Financial Management

Oversee daily operations across bar, functions, course, and administration
Ensure exceptional service standards and presentation across all facilities
Manage budgets, financial reporting, and performance analysis
Ensure compliance with all legislative, regulatory, and governance requirements

Driving Range, Mini Golf & Revenue Growth

Position the driving range and mini golf precinct as a vibrant, family-friendly and high-energy destination for golfers and the broader community
Drive increased visitation through casual play, group bookings, parties, and social experiences
Develop and deliver innovative offerings including themed events, competitions, and corporate activations
Maximise revenue opportunities across range balls, mini golf, events, and food & beverage integration
Explore and implement technology and entertainment enhancements to elevate the customer experience
Ensure outstanding presentation, safety, and operational efficiency of both the driving range and mini golf facilities
Build partnerships, promotions, and community engagement initiatives to grow awareness and participation
Monitor performance metrics and continuously evolve offerings to maximise engagement and return

Functions, Events & Community Engagement

Grow the club’s functions and events business, including weddings, corporate days, and social events
Support and elevate major events, including the award-winning Mackay Pro-Am, ensuring continued success and reputation
Deliver a dynamic calendar of golf and non-golf events
Build strong relationships with members, sponsors, and local stakeholders
Act as a passionate ambassador for the club within the community

Golf Operations Support

Support the delivery of the annual golf program for members and visitors
Work closely with the Course Superintendent and PGA Professional to ensure a high-quality golf experience

About You

You are an energetic, forward-thinking leader who thrives in a dynamic environment and is passionate about delivering exceptional experiences.

You will bring:

Proven leadership and people management skills
Experience in hospitality, club management and/or the golf industry
Strong financial acumen and reporting capability
Strategic thinking with the ability to execute and deliver results
Understanding of governance and compliance within a club environment
Excellent communication and stakeholder management skills
A hands-on, adaptable approach to leadership
Knowledge of golf operations and member-based environments
RSA and RSG (or ability to obtain)

Work Structure and Remuneration

This is a full-time role based on a 40-hour week, generally Monday to Friday, with great flexibility provided to support events and operational needs.

A remuneration package will consist of a base salary of $125,000 + Super + Company Car in addition to an additional week of annual leave (total of 5 weeks) as prescribed by the Registered and Licensed Clubs Award.

The club is supportive of all avenues for future growth, training and professional development of the General Manager and as such, associated requests shall be considered accordingly.