JOB: Golf Operations & Membership Coordinator – Surfers Paradise Golf Club
About
Surfers Paradise Golf Club is seeking an enthusiastic, customer‑focused individual to join our team in a full‑time role. This position is ideal for someone with a passion for golf, member services, and hospitality who enjoys working in a vibrant club environment.
Working Monday to Friday, 9:00am – 5:00pm, and reporting to the General Manager, this role plays an important part in delivering a seamless golfing experience for members and guests. Exceptional service and strong engagement with our membership are key to success in this position.
About the Role
As a key member of the Golf Operations team, you will support the day‑to‑day administration of competitions and events while being a friendly and professional point of contact for members, staff, and visitors.
Key Responsibilities
- Administer and maintain the Club’s MiClub competition system and golf website
- Administer and maintain the Club’s Golf Connect system
- Set up daily competitions, timesheets and leaderboards
- Close competitions and accurately publish results
- Work closely with PGA Professionals and the Pro Shop team
- Provide ongoing support to the Captain, Lady Captain and Match Committee
- Assist with the preparation of the Annual Fixture Book
- Manage membership enquiries, subscriptions and renewals
- Assist with the organisation and delivery of major golf events, including the South Pacific Women’s Open
- Provide reception and front‑of‑house support, including answering phones and member enquiries
- Perform additional duties as required to support the smooth running of the Golf Club
About You
You are service‑driven, organised, and enjoy working in a team‑focused club environment. You take pride in presenting a professional image and enhancing the overall member experience.
Essential & Desirable Skills:
- Previous experience using MiClub and MiMembership (highly regarded)
- Strong golf knowledge and understanding of club competitions (essential)
- Excellent customer service and member engagement skills
- Clear, confident communication and strong interpersonal abilities
- Ability to work independently with a high level of accuracy and attention to detail
- Hospitality, golf club or sporting administration experience (highly regarded)
Working Hours
- Monday to Friday, 9:00am – 5:00pm
- Occasional weekend work required (approximately three weekends per year)
- Remuneration commensurate with experience
Immediate start available.
Applications close 7th May, however, the role may be filled earlier if the right candidate is identified. If you believe this is the position for you, apply now to gm@surfersgolf.com.au
