Golf Business Forum / PGA Expo 2022: Speaker spotlight – Monique Richardson

POSTED ON August 24, 2022 @ 5:11 pm

It’s essential we bring the most up-to-date and relevant topics to Golf Business Forum \ PGA Expo 2022, both from Australia and around the world. Content that really matters.

The event’s content themes will focus on Golf Participation, Digital & Technology, Customer, and Marketing. PGA Members will enjoy exclusive access to PGA-related Coaching and Game Development content.

We are privileged to welcome Monique Richardson, one of Australia’s best customer experience leaders, to Golf Business Forum \ PGA Expo 2022.

Monique has 30 years of customer service experience and will provide deep-dive insight into designing a superior customer experience, creating moments that matter, creating a powerful customer service culture and more.

To ensure Monique’s message is carefully crafted for Australian golf businesses, she’s immersing herself in our golf customer culture. Also, to demonstrate what customer success looks like, Monique will facilitate a golf business customer success panel comprising:

Tim Gledhill, CEO, Sandhurst Club
Peter Coe, CX Manager, Sandhurst Club
Simon Wordsworth, CEO, 59club International

Monique joins Rick Sessinghaus, Jay Karen, and other world-class speakers, and panelists, to be announced very soon!

Golf Business Forum \ PGA Expo 2022 will attract more than 550 attendees from across the Australian golf industry and beyond, and will provide access to the leading ideas, trends, tools, and connections to grow your golf business.

Buy your tickets today, only a limited number of second-release tickets are on offer