JOB: Director of Golf – Bonville Golf Resort

POSTED ON December 13, 2022 @ 2:00 pm

About

Bonville Golf Resort, part of the Coastal and Golf Resorts Groups (CGRG) is recognised as one of the world’s most beautiful golf courses and consistently voted as the most beautiful in Australia.

We are the only 4 time winner of Australia’s Leading Golf Resort by the World Travel Awards and have been voted as ‘Australia’s Favourite Golf Course’ in the Golf Australia Magazine 50 Favourite Golf Courses poll for the last 7 years running.

This, and the fact we are situated halfway between Sydney & Brisbane on the beautiful Coffs Coast, makes Bonville Golf Resort an appealing work location and could be your next career move.

Our Pro Shop has recently finished a full renovation and upgrade which has provided us with enhanced merchandising options, increased sales and added an exciting new vibe to the property to complement our fleet of 80 golf carts.

We now have an exciting opening for an experienced Director of Golf.

Reporting to the General Manager, the Director of Golf is responsible to lead and manage the golfing operation with respect to golfer enjoyment, engagement, events, retail, tuition and member services.

The Director of Golf is required to think at a strategic level, continuously developing and reviewing all aspects of the golf operation. The Director of Golf shall take personal responsibility for identifying methods to improve customer service opportunities, ensuring customer service excellence is consistently delivered and maximising revenue streams and profitability.

Key responsibilities and duties include:

Golf Operations

Ensuring best possible customer experience delivery from both retail golf shop and golf cart operations
Organisation and management of golfers
Oversee the daily operation of the driving range facility
Liaise with the Executive General Manager and Golf Course Superintendent regarding daily golf course setup and maintenance
Monitor the ‘pace of play’ of all golfers via the Visage GPS System
Communication with the Events Coordinator regarding golf events, in-house groups and their daily requirements
Staff hiring, training and development
Management of budgets and monitor expenditure
Evaluate and manage employee performance and other HR issues relevant to the department
Develop and/or assists in the development, implementation, evaluation and interpretation of operational procedures
Develop weekly staffing rosters
With assistance from the Financial Controller, prepare and manage operational and financial reporting and answer to the Executive General Manager regarding results

Retail

Manage the retail inventory of the Pro Shop including all purchasing, invoicing, pricing, merchandising and stock control including the monthly stock take.
Plan and implement promotional activity
Advise staff of new product lines, price changes, stock availability etc.
Manage the store layout and physical condition of the Pro Shop
Liaise with sales representatives in regard to the purchasing of product, product showings and meetings, clothing indents and warranty issues
Manage and implement the purchasing and sales budgets of the Pro Shop
Management of the Pro Shop Point of Sales System and software.

To be successful in this role YOU will have:

Golf course management qualifications or similar business qualifications
Minimum 5 years’ experience in a retail/customer service management environment in the golf industry
The ability to work well under pressure and maintain a professional manner
Strong communication skills
Excellent presentation and consistency in both your work and personal life
Membership of the Australian PGA is desirable as is a current first aid certificate

We offer a rare and exciting opportunity to join our award-winning property, with a talented team in an enviable and rewarding working environment that will allow you and your career to grow. An attractive salary in the range of $80-$90k will be offered, commensurate with experience, in addition to membership.

If you are interested in this opportunity, please forward your resume to our General
Manager at gm@bonvillegolf.com.au