About

Founded in 1891, The Royal Melbourne Golf Club possesses two world renowned golf courses and has been host to numerous national and international tournaments, including the 2019 Presidents Cup and the 2023 Asia-Pacific Amateur Championship. The Club has a proud reputation of providing its Members and guests with a friendly, welcoming, and inclusive experience.

An opportunity exists to join the team, in the full-time role as Golf Operations Manager.

Reporting to the Director of Golf, the Golf Operations Manager role is ideally suited to someone with a minimum of three years’ experience in a similar role, who is keen and eager to learn, grow and develop their knowledge and experience, with aspirations to furthering their career in the golf industry.

Key Roles and Responsibilities

The Golf Operations Manager is a dynamic role and will provide support to a range of day-to-day golf operations tasks, including but not limited to:

• Supervise the rostering and performance of the Golf Operations Assistants (starters and course marshals)
• Assist with the maintenance of the Club’s website, including preparation of daily timesheets, competitions, and communications
• Assist with the coordination of Member golf competitions
• Assist with Member and visitor booking requests
• Assist with Member golf travel enquiries
• Assist with the coordination of corporate and charity golf days
• Assist with the coordination of external events ie Golf Australia events, Pennant
• Support the Director of Golf with preparation for and attendance at committee meetings
• Manage the availability and condition of shared golf equipment ie golf carts and buggies

What does the Club need from me?

• A passion for golf and customer experience
• An eagerness to learn, grow and develop with a “can do” attitude
• Strong oral and written communication skills
• A strong understanding of golf and the Rules of Golf
• Proficiency with the MiClub system (preferred)
• Strong organisational skills, the capacity to successfully manage competing priorities, maintain attention to detail and meet deadlines
• Capacity to work independently and collaboratively in a team environment
• Demonstrated high level skills in dealing confidentially and courteously with people at all levels
• Understanding of and commitment to the principles of EEO, OH&S and ethical practices
• Flexibility with working hours and an ability to work on weekends

Hours

This position is full-time based on a 38-hour working week (Sunday to Thursday). Some flexibility with working days will be required, which may include working on Saturdays and public holidays from time to time.

Please note this job ad will close on 10 November 2024, only shortlisted candidates will be contacted.