JOB: Golf Shop Assistant – Bexley Golf Club

POSTED ON December 8, 2022 @ 3:08 pm

About us

Founded in 1939, Bexley Golf Club is one of Sydney’s more established clubs. Built on an old dairy farm, the gently rolling hills and green parkland provided the ideal site for a golf course. Bexley Golf Club is an 18-hole par 64 golf course at 4113 metres

The friendly atmosphere at the club is second to none. Such is the attraction of the place, and our members come from all corners of Sydney to be part of the Bexley golfing family. Bexley Golf Club has a long and proud history of fostering golf and friendship for people in our local community.

General Purpose

Under the supervision of the General Manager, the Golf Shop Assistant is responsible for general merchandise and point-of-sale-related tasks in the golf shop, including booking tee times, greeting and checking in members and visitors, maintaining golf shop displays and promoting the golf course programs and services.

Essential Duties & Responsibilities

Assist in managing the member competition schedule and competition days.
Assists with booking tee times, greeting customers, and answering telephones.
Assists with set up, execution and breakdown of tournament operations as requested.
Enforces all golf course policies
Knows and follows all the golf shop procedures accurately and consistently and is responsible for the day-to-day running of the pro shop.
Able to merchandise pro shop stock and sell golf equipment and all related products.
Liaising with suppliers regarding stock, managing customer orders, and replenishing the stock on the floor.
Provides a high level of customer service and hospitality to all members and visitors.
Conducts oneself professionally on the telephone and at all times in the work areas.
Checks and cleans all golf shop areas, the clubhouse, and surrounding grounds at times.
Assist in managing and cleaning the operation of the golf cart fleet, hiring equipment and pull cart storage
Must be able to work a variety of shifts, including early mornings, weekends, and midday shifts.
Assists in facilitating emergency action procedures for the clubhouse and golf course at times of severe weather or other times of emergency.
Demonstrates safe work habits with an awareness of co-workers and public safety.
Complies with departmental rules, regulations, policies, and procedures
Exhibits flexibility, creativity, and efficiency in performing work assignments
Communicate clearly, honestly, and timely to supervisors and co-workers.
Works effectively in a team environment by completing assignments, adapting to changing circumstances, and respecting diversity.

Knowledge, Skills, and Abilities:

Must be highly motivated and take direction well.
Has sales or retail experience.
Having a passion for golf, playing golf and or having knowledge of golf.
Must possess a basic knowledge of golf and golf course etiquette
A Knowledge of the MiClub is preferred
Service focus with attention to detail and Understands and responds to customer needs.
Ability to administer basic first aid and CPR.
Ability to act quickly and calmly in emergency situations making proper judgments as to the correct course of action.
Ability to work well with culturally diverse people.
Ability to understand and follow written and oral instructions and procedures.
Be well presented and spoken, with competent computer skills
Self-motivated, able to multi-task over various procedures, willing to work as part of a team or unsupervised.
Be reliable and punctual with good organisational skills.
Be able to work flexible hours and required times.

Equipment Used, Work Environment and Physical Activities

Office equipment:Daily use of credit card machines, telephones, calculator, copier, fax and printer
Computer equipment:Daily use of a personal computer, Microsoft Word and Excel, POS/reservation software and other basic software products
Other equipment:Golf Carts, laminating machine, vacuum, first aid supplies, AED unit
Language skills: Reads and interprets documents, instructions, and manuals; in written material, uses proper spelling, grammar and style; presents information and responds to questions individually and in small groups
Mathematical Skills: Basic mathematical skills to perform cash and transactional calculations.
Reasoning ability: Interprets instructions in written, oral, diagram, or schedule format; solves customer service situations and responds appropriately.
Physical activities: May be bending, stooping, squatting, walking standing throughout the shift
Lifting:Must be able to lift and carry 50 lbs and climb a ladder
Vision and hearing:Ability to read a variety of documents and reports such as complaint/compliment forms, various invoices/packing slips, training materials, procedure documents, telephone messages, letters, and memoranda; ability to deliver information in a clear and direct manner.
Exposure to environmental conditions: Works in various weather conditions where exposure to any of the following may be possible: Sun, rain, hail, wind

This job description is not intended to be an exhaustive list of all responsibilities and qualifications. Employees are accountable for all duties associated with this position.