JOB: Golf Shop Assistant Manager – Victoria Park Golf Complex

POSTED ON June 5, 2023 @ 3:12 pm

About

This a rare and exciting opportunity to join the leadership team of Victoria Park Golf Complex and thrive professionally within our industry-leading Golf facility!

The Victoria Park Golf Complex is located at Herston in the Brisbane CBD. Our Golf Facilities include:

54-bay, two-tier, day/night driving range
Golf Learning Centre with state-of-the-art golf improvement technology, providing golf lessons and club fitting
Popular 18 Hole Putt Putt course, which also runs theming for 5 months of the year (is Christmas, Halloween & Easter)

Expansive retail store with access to all major golf brands.

The complex is currently home to 16 PGA/WPGA members and 2 Associate Professionals who are involved in coaching, managing, sales and administration.

The role

The Golf Shop is the primary contact point for all customers and therefore the successful candidate will possess a strong customer service attitude and personable approach to ensure an outstanding experience for guests during their visit to Victoria Park.

We are interested in employing a Golf Professional on a full-time basis to join our team, reporting to the Golf Shop Manager & GM – Golf Operations you will be responsible for:

Assisting with the management of day-to-day operations of the Golf Shop in a hands on capacity, ensuring the Golf Facilities are at the highest standards, and ensuring guests are having a great experience at all touch points of our business
Provide leadership to the Golf Shop team. Supervision, trained and support a large number of Golf Shop staff (currently 33 in total)
Assisting with the management of stock including Monthly stocktakes & stock refills
Along with the above operational responsibilities we are looking for a candidate with a strong passion for retail sales, assisting customers in choosing from our extensive product range, keying customer orders
Driving club fitting & golf lesson business for our Golf Professionals in the Golf Learning Centre including assisting with Demo Nights and VIP Product Launch Events where required
Assisting with product merchandising when required

The successful candidate will have the following skills:

A PGA of Australia member. Members who are Certified or Advanced in any, or all of the four streams of Management, Small Business, Game Development and Coaching will be looked upon favourably.
Personal attributes including solid work ethic, drive, demonstrated ability to show initiative to improve processes, and being a “people person” are key to this role.
Display a calm, productive, solution focussed approach in a fast-paced environment, identifying and effectively resolving any customer concerns or staff inquiries.
Strong proven leadership and people management skills, with the ability to positively motivate the team to achieve our business goals
Strong written and verbal communication
Victoria Park operates with Swift POS and Mind Body booking diary. Experience with these programs is advantageous but not essential.

The Golf Shop trades 5am-10/11pm daily with peak trading occurring evenings and weekends. Flexible availability will be highly sort after with Friday and Saturday work essentials. Some later shifts (12pm till 8pm) will be required during peak season or when special events are on however the preferred shift time in most cases would be 10am till 6pm Tuesday to Saturday weekly.

An attractive salary package will be negotiated with the successful applicant. Staff benefits include, staff discounts on F & B at the Bar & Bistro and Golf Shop plus free access to the Golf Facility.

Please note that there are no golf coaching opportunities available in association with this position.

So if you are a PGA Professional and share our passion for providing high-quality service and experiences and wish to grow your career at one of Australia’s leading golf facilities then we would love to hear from you.

For more information on Victoria Park Golf Complex – visit www.victoriaparkgolfcomplex.com

Applications are to be forwarded to Tim Porter, General Manager – Golf Operations via email at
tim.porter@victoriapark.com.au. If you would like to discuss the role further, please don’t hesitate to contact Tim on 0424 347 890.