Connecting the Golf Industry

Consultancy

Mike Orloff is a golf operations specialist with extensive senior management experience in the golf industry in Australia and United States. He offers operational advice for new and existing golfing facilities in Australia, New Zealand and South East Asia in the areas of staff recruitment, membership attainment, membership retention, retail management, new player development, event management and revenue generation strategies. (Click to see Mike's Resume)

Mike Orloff has 20 years of experience with two of the biggest international golf management companies - American Golf Corporation and ClubCorp, for various levels of facilities from 2-star to 5-star operations in the USA and Australia.

Multi-course operators like ClubCorp and American Golf have access to a pool of shared knowledge and expertise. This results in cost-effective policies and procedures that can make all the difference to an individual club's success. Now Mike is offering the experience, knowledge and tools he has gathered over almost two decades in the USA and Australia to stand-alone clubs throughout Australia, New Zealand and South-East Asia.

The programs and systems Mike helped develop for Australian golf facilities over the past several years have resulted in positive outcomes for properties he managed including: Lakelands Golf Club, Robina Woods and The Colonial on the Gold Coast; North Lakes in Brisbane; Horizons Golf Resort on the NSW Central Coast; and Club Pelican on the Sunshine Coast.

Mike's 'just-in-time advice' and 'by-the-hour' programs are affordable for golfing facilities that only need occasional advice with budgetary restrictions.

If you want a service that is not listed below, please let Mike know and he will find a tailored solution for you.

Feel free to CONTACT US directly to discuss your individual needs.

Specialty services:

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Testimonials

"Mike was initially brought in to help us refine our golf booking strategies and to improve the overall yielding of each and every day of the year. The strategies offered were explained in very simple terms and analogies that key staff easily understood and implemented. Mike is fantastic at stripping down our operating procedures and then helping our staff reinstate them with a more refined and consistent approach.

As a former General Manager, Mike has the day-to-day knowledge to embed himself in as a team member and is then always there to support our various managers/ supervisors when they have any questions and additionally for ongoing training.

The Glades is seeing the results of Mike's work and the financial results are improving each and every month."

Paul Lierse- General Manager, The Glades Golf and Spa, Gold Coast

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"Mike adapts easily to the dynamic world of golf operations and is able to focus quickly on key macro issues. He enjoys building a team of strong staff to help facilities excel on all levels."

"After purchasing North Lakes we needed help restructuring the operation and rolling out a new membership plan within a tight timeframe. Mike's management contribution was creative and resourceful. He was able to make hard decisions when necessary in a clear and balanced way."

"Mike brings to every project the valuable experience of managing golf facilities in Southern California that generate in excess of 100,000 rounds each per year. I would not hesitate to re-hire him to advise on strategic management issues for future golf projects in Australia."

Barry Heninger - Global Sport, owner of North Lakes Resort Golf Club- Brisbane; former Managing Director - ClubCorp Australia and American Golf Australia

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"Mike Orloff stepped in as General Manager of Club Pelican Golf Club on the Sunshine Coast when we needed help at short notice. As a consultant he also reviewed the entire operation in a short period of time and recommended short and long term strategies that we implemented to directly benefit the Club and its return on invesment."

"We would certainly use Mike's services again in the future. He was easy to work with and explained the interworkings of golf operations in simple business terms that made sense and helped us drive the business forward."

Steve Knudsen - CEO- HSP Property Group, Owner Club Pelican Golf Club

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"Mike has worked hard over several months assisting us stabilise and maintain operations. Im sure you will join me in thanking Mike for his efforts and in wishing him well in his future endeavours."

Joseph Hayes - McGrathNicol - Receiver and Manager, Horizons Golf Resort - NSW

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"Mike was one of my top General Managers who was always coming up with creative ways to increase profitability. Mike was very good with customer service and landlord relations and one of the top revenue managers in the company. Mike was able to grow his career from smaller clubs to one of the largest clubs in the country. Mike was also willing to relocate to Austalia to run two clubs that we acquired. Mike is a very hard worker with great people skills."

Brian Bode - Regional Director - American Golf Corporation

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"Mike is a dynamic leader with great cross-departmental management experience. During my tenure at AGC, Mike ran a wide-range of properties always performing in the top 5% in the Region and overall organization. He was consistently allocated top Capital Improvement Projects based on his ability to see positive cash flow opportunities at his facilities. When I left the organization, he was running the top resort in our Western Portfolio."

Mike Kimball - Regional Director - American Golf Corporation

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